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Limited Warranty Terms and Conditions

 

HDLINK takes fully responsibility for the quality on its selling products and offering trouble free after sales service for all its agents and distributors.

 

This HDLINK product is specifically designed and manufactured for the operation and management of computer systems and communications equipment.  Therefore, it might not be appropriate for use in those environments and sites where special standards for performance and high reliability are required such as military equipment, traffic management, nuclear facilities, security systems, communications equipment, medical facilities, etc.

 

Devices that are connected to this product may have been designed and developed by different manufacturers using different manufacturing methods.  As a result, these devices might be incompatible with each other.  In addition, mixing these devices might cause the original product to fail completely due to compatibility issues.  Use in environments or with instruments other than those with which it was designed to operate may also cause the product not to function as intended.

 

HDLINK warrants this product against defects in material and workmanship for the length of the warranty period which begins to run on the documented date of purchase.  If this product proves to be defective within the warranty period, please contact HDLINK´s support department for information on how to have your product repaired or replaced.  HDLINK will, in its sole discretion, have the option to repair or replace the product.  In the event HDLINK opts to replace the product, the replacement will offer the same functionality as the original product and will carry the warranty period remaining on the original product.  If HDLINK replaces a product or component, the original product or component shall become the property of HDLINK. 

 

When returning the product, you must ship the product in a good condition to avoid second time damage.  Place a QUALITY TRACK TABLET inside the packaging and clearly print the RMA number on the outside of the package.  Packages without a valid RMA number will be refused.  HDLINKs support department will provide you with the RMA number, but you will be responsible for the costs associated with shipping the product to HDLINK. If a customer returns a product that is no longer covered by this limited warranty, the customer will be responsible for paying for all repair costs and all shipping costs.

 

Removal or alteration of the factory-supplied serial number invalidates this warranty.

 

This warranty does NOT cover:

cosmetic damage;

non-HDLINK branded products or accessories;

consumptive products or components;

products not purchased from HDLINK or its authorized distributors;

products with missing, damaged, or altered serial numbers;

products damaged in transit to HDLINK due to improper packaging;

products with missing parts or components;

normal wear and tear;

products sold AS IS or WITH FAULTS;

damage due to:

acts of God;

accidents;

misuse;

abuse;

neglect;

modification or alteration without written permission from HDLINK;

improper operation;

improper maintenance, installation, or relocation;

improper grounding;

lack of maintenance;

the use of accessories, parts or components not supplied by HDLINK;

usage that is not in accordance with the product instructions;

failure to follow the product instructions;

connection to improper equipment;

repairs conducted by a party other than HDLINK. 

This warranty is only valid in the country in which the product was purchased.  The return of a defective product will be handled by agents in the country in which the product was purchased.

 

EXCEPT FOR THE WARRANTIES SPECIFICALLY EXPRESSED IN THIS AGREEMENT, HDLINK DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH THE EXCEPTION OF THOSE WARRANTIES WHICH ARE IMPLIED BY AND/OR INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION BY AN APPLICABLE LAW.  THE TERM OF ANY IMPLIED WARRANTIES THAT CANNOT BE DISCLAIMED ARE LIMITED TO THE TERM OF THIS WARRANTY AGREEMENT.  HDLINK’S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE YOU PAID FOR THIS PRODUCT PLUS ANY INTEREST ALLOWED BY LAW IF AN APPLICABLE LAW REQUIRES THE PAYMENT OF INTEREST.  HDLINK SHALL NOT BE LIABLE FOR PROPERTY DAMAGE, PERSONAL INJURY, LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST DATA OR OTHER CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES, HOWEVER CAUSED AND HOWEVER ALLEGED, WITH THE EXCEPTION OF THOSE DAMAGES WHICH AN APPLICABLE LAW RENDERS INCAPABLE OF

 

LIMITATION, EXCLUSION OR RESTRICTION.  SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.  THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHS WHICH VARY FROM STATE TO STATE.

 

Last updated October 2013

HDLINK